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TracNet™ Work Order Management simplifies the
business processes of cabling service contractors and
strengthens their client relationships. Service contractors
can customize client profiles in a common customer database,
maintain product and service uniformity and capture
client activities and trends through dynamic analysis
reports. TracNet™ Work Order Management will immediately
reduce administrative costs and increase resource efficiency.
It will also facilitate a service contractor's entry
into the e-commerce marketplace.
TracNet™ Work Order Management is an ideal service
for cabling contractors who:
- require intuitive, dynamic, location-independent
access to client
profiles and orders;
- want to reduce business costs and processing
time by using a single, independent service
to provide several administrative functions;
- are looking for an accelerated entrance into
providing e-commerce capabilities to their clients;
- can benefit from integrating quotes, work
orders and purchase
order life cycles; and
- recognize the need to offer product and service
uniformity to their clients.
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An Independent, Web-based
Service
TracNet™ Work Order Management has a seamless approach
to maintaining and controlling client profiles and business
processes without the need to support or maintain an application
within your organization.
Cabling contractors can quickly and efficiently oversee
all client relations from any location. A user requires
only access to the Internet to connect to their client
database.
An Intuitive Work Order Management Tool
This easy-to-use tool has the ability to integrate quotes,
work orders and purchase order life cycles into one intuitive
tool, thus allowing cabling contractors to quickly and
effectively process client requests.
Dynamic Client and Business Reports
TracNet™ Work Order Management provides comprehensive,
current and accurate reporting on all client activities.
This tool also provides analysis reports of client histories
and trends. Contractors can easily access updates on a
daily basis for any client.
In addition, business activities can be tracked and forecasted
by cost centre and product or service type.
A Centralized and Personalized Client Database
To ensure the most appropriate complimentary products
or services are offered to clients, TracNet™ Work
Order Management provides access to a centralized database
containing all current information and a client history
of product and service requests.
TracNet™ Work Order Management gives contractors
the ability to establish customized client profiles.


Simplified and Standardized Business Processes
TracNet™ Work Order Management reduces costs and
eliminates administrative inefficiencies by integrating
client sales functions into a simplified, work order management
tool. In addition to increasing staff productivity, it
also standardizes associated business processes and allows
for an increased focus on servicing client needs in a
timely and efficient manner.
Increased Focus on Revenue Generating Opportunities
By analyzing client activities and trends through dynamic
analysis reports, service contractors can evaluate revenues
by product and service type, thus allowing more focused
marketing initiatives, forecasting and planning. For example,
contractors can identify which client segments generate
the most revenue and which are the most profitable.
Strengthened Client Relationships
Today's sophisticated clients expect consistent, professional
service and support with every business transaction. TracNet™
Work Order Management enables service contractors to provide
consistently high-quality client services. This tool also
allows contractors to engage and provide better service
to customers by offering a personalized buying experience.
Facilitate Entry into E-commerce
TracNet™ Work Order Management can facilitate entry
into the e-commerce marketplace. TracNet™ has invested
in developing the web-based tools for your customers to
access TracNet™ Work Order Management, thus providing
e-commerce solutions for your customers.


TracNet™ Work Order Management provides service
contractors with the capability to securely manage one
of its most valuable assets its client relationships.
Simplifying the management of and maintaining effective
client services are key to any business' success.
At TracNet™ Services, we value client relationships
on all levels and guarantee reliable and extensive security
that ensures they are never compromised. As a web-based
service, we know that security is crucial and we have
made it a top priority.
Users of TracNet™ Work Order Management are required
to have a valid username and password. An organization
has the ability to set various levels of access privileges
ensuring controlled access to client information and services.
TracNet™ Services offers service contractors information
security and we ensure that information is protected by
addressing the following areas:
- Physical Security
- Data Encryption
- User Authentication
- Application Security
- Internal System Security
- Operating System Security
- Database Security
- Server Management Security
- Backup and Redundancy

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For a presentation on any of the
TracNet™ Services, please contact us at: demo@tracnetservices.com
Or call (613) 244-7854

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